FAQ
Shopping Guide
How can I track my order?
Simply log into your account and click on "Order History" to track your package in real-time! π We'll keep you updated at every step with email notifications. For our friends in the US and Europe, we also offer SMS tracking.
Do you offer international shipping?
Yes, we deliver to most countries worldwide. During checkout, you'll see detailed shipping rates and estimated delivery times. Our US and European warehouses help ensure speedy delivery! π¦
What are the estimated delivery times?
- US: 2-3 business days
- Europe: 3-5 business days
- Other regions: 5-10 business days
Expedited shipping is also available to get your order to you even faster. π
Payment Information
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay, offering you a seamless and secure checkout experience. π³
How long will it take to get my package?
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How to use a promo code?
Got a promo code? Awesome! Just enter it at checkout to enjoy your discount. Simple as that! π
Return Policy
What is your return policy?
Not completely satisfied with your purchase? No problem! Items can be returned within 30 days if they're unworn and have the original tags. We want every shopping experience to be a great one. π
How do I request a return?
It's easy! Log into your account, select "Request Return" on your order, and follow the prompts. We're here to guide you every step of the way.
When will I receive my refund?
Once we receive your return, we typically process refunds within 48 hours. Your funds should appear in your account within 3-5 business days. Rest assured, we're committed to your satisfaction. π
Product Information
How can I find more product details?
Each product page offers a detailed description and real user reviews. Still have questions? Our team is always ready to assist you! π
How do I care for my item?
Detailed care instructions accompany every item. For more tips, check out our blog where we share expert advice! π§Ί
Have a question
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
Please allow 06 - 12 business days from the time your package arrives back to us for a refund to be issued.
